I have a small business. Can I use Salesforce effectively? Absolutely.
Your company may be small, but your daily challenges loom large. You have hundreds of contacts and interactions to track and manage, new deals to pursue and close while cultivating and maintaining customer relationships.
At times, small businesses today have greater issues than large enterprises due to limited human and capital resources. Usually, it is the owner who assumes numerous functions and responsibilities to ensure the company’s operations and processes are performing properly. Being supremely organized in this environment becomes even more crucial to keep your business on track.
Today, small companies can access the same technology as the world’s largest organizations. How is this possible? The answer is that cloud computing has leveled the playing field for small businesses to compete effectively against bigger competitors.
Salesforce is Software as a Service (SaaS) and operates in the cloud environment. So, what are the advantages of using cloud computing and, in particular, Salesforce?
Easy to use – Log in from anywhere to view customer data and work with colleagues.
Easy to set up – Import existing data from ACT!, Gmail, Outlook and Excel files.
Easy to customize – Quickly change formats, add fields and create reports.
No software – You never have to purchase, install or upgrade software again.
Security - Server network protected by the highest industry standards for security.
For small businesses, Salesforce has a powerful entry level application called Contact Manager packed with useful features, such as the ability to:
Store unlimited contacts
Track customer interactions
Integrate your email
Record tasks and reminders for alerts
Integrate with Google Apps
Access with compatible mobile devices
The cost? Only $5 per user per month (up to a maximum of five users).
The beauty of Salesforce is its scalability. As your business grows, Salesforce has other editions with enhanced features to address your need for a more sophisticated CRM. The best part is that all of the information stored in your Contact Manager database (customers, tasks, reminders, etc) is automatically available in the upgraded editions of Salesforce. No new software to install, no transfer of data, no hassles.
At Emetrics, we understand the special needs and requirements of the small company. Contact us today so we can discuss how we can make your business grow and easier to manage in the Cloud.